Every engagement can start with a signed NDA and non-solicit clause if you choose. Beyond the paperwork: my business model only works if agencies trust me enough to come back. Poaching one client to lose the next ten isn't a tradeoff that makes sense — and it's not the kind of business I want to run anyway.
Your pick. I work mostly in email, I also have a project management platform we can use, or I can join yours. Whatever works best for you.
Both. If you have a file from your designer, I'll build it to spec. If you only have a Loom video, some rough notes, or a "make it look like this site," I can take it from there and handle layout decisions ourselves. Design-as-needed work would obviously endure more hours of work.
US Eastern time. I'm based in Tennessee, so I overlap fully with US agencies and most of the workday with the UK and EU. I'm a frequent traveler, and sometimes spend a month or more in other countries so please let me know if you need me available during a specific time and I will accommodate.
For hourly and project work, 50% upfront and 50% at handoff is standard. Larger builds can be split into milestones. Retainers are billed at the start of each month.
Scope changes happen — clients add wishlist items, designs evolve, requirements clarify. When something falls outside the original quote, I'll flag it before doing the work, give you the additional cost, and wait for your sign-off. No silent scope creep, no awkward invoice conversations later.
No minimums! I'm happy to work on simple 1 hour updates to content. Send it over and I'll get it done.
Revisions are part of the process — they're built into every fixed-price quote. I'll work through feedback until it's right within the scope of what was originally agreed. If feedback is substantial enough to count as a new direction (think "let's redesign half of it"), that's a scope change I'd quote separately, but standard rounds of revisions never carry an extra charge.